Smart Security: Your Questions Answered

Considering a smart security system? Here are the honest answers to the most common questions we hear from Auckland homeowners.

Do I need a monthly subscription?

It depends on the brand. Some systems (like Ring and Arlo) require a subscription to store video clips in the cloud. Others (like Eufy or Ubiquiti) can store footage locally on a hard drive with no monthly fees. We'll always clearly explain the ongoing costs of any system we recommend so you can make an informed choice.

Do I need to run new cables?

Not always. Most modern security cameras are completely wireless and run on long-life rechargeable batteries, offering huge placement flexibility. Video doorbells can often use the existing low-voltage wiring from your old doorbell. For ultimate reliability with zero battery charging, we can also run discreet, professional power cabling where needed.

How secure is my camera from hackers?

This is a critical question. Your security starts with a secure home WiFi network. We ensure this foundation is solid, then secure your camera system by setting a strong, unique password and enabling two-factor authentication (2FA). This combination provides robust protection against unauthorized access.

Can I see my cameras from anywhere?

Absolutely. The core feature of any modern system is the ability to view your live camera feeds, get motion alerts, and watch recorded clips from a simple app on your phone, tablet, or PC—from anywhere in the world with an internet connection. We handle the complete setup and give you a full tutorial.